Privacy Policy

Website Privacy Policy

This web site is provided as a service to our customers. We do not attempt to capture or solicit any personal information, without your consent, as part of your visit to this site. We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

When we make changes to our website this privacy statement is revised accordingly. We encourage you to review this statement periodically for the latest information on our privacy practices.

Aggregate tracking information

Our server logs the Internet Protocol Address (“IP Address”) of all site visitors, and the name of the page visited. An IP address is a number that is automatically assigned to your computer every time you connect to the Internet.

Information from IP addresses is used for system administration, to examine overall traffic trends, troubleshooting, etc. This information is used only in aggregate form. We do not attempt to identify individual users through their IP addresses, except in the case of orders placed through our website, as described below.

Personally Identifiable Information

We do not give your personal information to any affiliate or third-party except for those banking intuitions involved in processing order payments.

We do not, at any time, sell, rent, or give away your personal information to any affiliate or third-party, with the exception of contracted service providers for purposes of providing services relating to our business relationship with you. For instance: In order to expedite the processing of your order, we may provide your shipping address to our suppliers so that they may ship items directly to you.

If you use our online Contact Us form you will need to provide your name and your email address. You may optionally provide additional personal information, as well as “opt-in” to any email announcement lists we might have. If you submit comments to us through our contact form, we may send you an email, or call you on the telephone, to follow up on your inquiry. You may also receive an automated response acknowledging the submission of your comments. We do not use information submitted through our contact form for marketing purposes unless you expressly indicate you wish to be added to our mailing list(s) or otherwise continue to be contacted by us.

We make all attempts to send special offers and announcements to only those who wish to receive them. Information on how to stop receiving email not directly related to an order you placed with us will be included at the bottom of every message. If you have difficulties unsubscribing using the methods described in the email, please contact us and we will immediately attempt to correct the problem.

When ordering products you will need to provide your name, email address, mailing address, shipping address, phone numbers and credit card information so that we may process and ship your order. If there is a problem with processing your order, we may contact you by email or by telephone. You may receive an automated message confirming your order and providing you with an additional copy of your order receipt.

All credit card transactions are logged, for your protection and for ours. Credit card orders placed through this site have their IP Address logged and recorded with the order. If an order placed on this website is determined to be fraudulent then all relevant information, including the IP Address used to place the order, will be reported to the FBI’s Internet Fraud Complaint Center.

Cookies

Cookies” are bits of electronic information that a web site can transfer to a visitor’s hard drive to help tailor and keep records of his or her visit to the site. Cookies allow web site operators to better customize visits to the site to the visitor’s individual preferences. The use of cookies is standard on the Internet and many major web sites use them.

Although most web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. The cookie itself does not tell us who you are, your email address or anything else personal. Even without accepting a cookie you can still access most of the features on this site. If you wish you add items to your online shopping basket and place an order online, you will need to accept our site’s cookie.

If you agree to accept our site’s cookie, your browser will store a “session id” code for our online store. This cookie lets our site link you to your shopping cart, which is stored on our server. If you use any site “log in” feature, you may additionally be asked to accept additional cookies that link you to your online account with us.

External Links

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

How to update, correct, or delete your information

If you have created an account with our website simply log in to it. From there you will be able to modify all of your personal information, including being able to “opt-in” or “opt-out” of future email notices and announcements.

If you do not have an account with our website, the only information stored on our servers is your shopping cart and any placed orders (including your IP Address) as described above.

Privacy Policy Changes

This policy was last updated on July 1st, 2009.